Privacy Policy

Effective Date: February 27, 2025

This Privacy Policy explains how we use and share the information we collect through the Garcia’s Chicago website (the “Website”).

The Website is maintained by Garcia’s Chicago LLC (“We”, “Garcia’s” or the “Company”), which owns and operates the restaurant and event venue known as Garcia’s Chicago. The purpose of this Website is to provide you with information you may need to attend a show, book an event, eat a meal or just visit Garcia’s Chicago. This Website will give you the opportunity to browse our calendar, purchase tickets to upcoming concerts and other events, purchase Garcia’s Chicago branded merchandise and gift cards, subscribe to our mailing list, participate in ticket contests and obtain information about celebrating your special event at Garcia’s Chicago.

We will continue to evaluate this Policy as we update and expand our offerings, and we may make changes to it. Any such changes to the Privacy Policy will supersede and replace any previous Privacy Policy effective immediately upon posting to this page. It is your responsibility to periodically review the Privacy Policy as posted here for any changes. Your continued use of the Website after the posting of revisions to the Privacy Policy will constitute your acceptance of such changes. For the avoidance of doubt, you should discontinue using the Website if you do not agree with any changes to the Privacy Policy. This Privacy Policy, in effect as of the last modified date listed above, supersedes and replaces any and all Privacy Policies previously in effect.

1. WHAT INFORMATION DO WE COLLECT?

When you visit the Website, we collect information that can be used to identify you as an individual (“Personal Information”), which you provide voluntarily, and information about your usage of our Website (non-personal or usage information), which we collect using cookies and other technologies as you browse the Website.

2. PERSONAL INFORMATION

If you want to join our mailing list, purchase tickets to a show, order food and beverages for consumption at the venue, participate in any of our contests or promotions, or engage in other activities on our Website, you will need to provide certain personal information to us or our ticketing partners. The specific information will vary depending on the activity and may include your name, email address, postal address, phone number and birth date. Payment card information is processed by our third party payment processors. If you are not interested in participating in such activities, you are still free to browse the Website; however, if you want to interact more deeply with what Garcia’s has to offer, you will need to provide us with the required information.

3. NON-PERSONALLY IDENTIFIABLE INFORMATION

We also automatically collect non-personally identifiable information about the computer or devices (including mobile devices) that you use to access the Website. While this information cannot be associated with your personal identity, it may include the following data:

  • browser and device information, including operating system;
  • IP address;
  • date and time you access the Website;
  • geographic location information;
  • information about how you use the Website; and
  • the site that referred you to the Website.

4. COOKIES AND OTHER TECHNOLOGIES

We automatically collect, gather and receive information about your activities on the Website in several ways, including through the use of cookies, web beacons and other technologies. For more information on the use of cookies and similar technologies, please view our Cookie Policy.

Depending on your Facebook account settings, if you access our Website while logged into your Facebook account, you may be authorizing us to advertise to you on Facebook, although Facebook will not share your information with us. If you do not wish to see advertisements from Garcia’s on Facebook, you will need to adjust your Facebook account settings.

5. WHAT DO WE USE YOUR INFORMATION FOR?

You understand and agree that Garcia’s is considered the “data controller” of the information it collects, including your Personal Information. We may use this information for any purpose relating to our business, subject to the prohibitions contained in this Privacy Policy. In general, we may use information that we collect about you in the following ways:

  • to fulfill orders for food and beverages to be served to you at the venue;
  • to analyze your use of, or interest in, our content;
  • to communicate with you by email about upcoming concerts and events, private events that you may have contacted us about booking, and related products or services that we think may be of interest to you;
  • to help us develop and display content and advertising tailored to your interests;
  • to enforce our terms and conditions; and
  • to generally manage our business.

6. DO WE SHARE ANY INFORMATION WITH OUTSIDE PARTIES?

Garcia’s may share your information about you with its affiliates, third-party partners/service providers and advertisers for the limited purposes described herein.

Garcia’s shares corporate ownership with the Bearsville Theater, Brooklyn Bowl, The Capitol Theatre, Lockn’ Farm, Relix Media Group and The Rock and Roll Playhouse. Accordingly, we may disclose your information to the companies operating these businesses to enable them to market concerts and other events they think you might be interested in. By submitting your personal information, you agree that we and our affiliates can provide you with this information. If at any point you do not want to continue to receive email messages from the Company or any of its affiliates, please follow the unsubscribe instructions in the relevant email.

We may also disclose your personal information to third party service providers we engage as contractors or agents to perform services for us, such as processing payments and managing email marketing services. We share information with these contractors only to the extent reasonably necessary for them to perform these services on our behalf, and pursuant to confidentiality obligations.

The Garcia’s Website provides you with direct access to our ticketing partner Ticketmaster so that you can purchase tickets to shows and other events. Our agreement with Ticketmaster allows us to access certain information, including name, zip code and email address, that they collect from you in connection with your ticket purchases.

Similarly, the Garcia’s Website provides you with direct access to our reservation partner Resy so that you can reserve tables on nights when we don’t have ticketed shows. Our agreement with Resy allows us to access certain information, including name, zip code and email address, that they collect from you in connection with your reservations.

We may also connect you with Toast, our hospitality service partner, to enable you to pre-order food and beverages to be served at the show. Our agreement with Toast allows us to access certain information, including name, zip code and email address, that they collect from you in connection with your order.

We may also disclose your personal information if we are legally compelled to do so. In other words, when the law requires it or when we have reason to believe that a disclosure is necessary or appropriate to address potential or actual injury or interference with the rights, property or operations of the Company or others. Finally, if we undergo a merger or acquisition, or sell or otherwise transfer substantially all the assets of the Company or its affiliates, or relating to the Company, your personal information may be transferred to our successor or assign.

Beyond this, the privacy practices of any third-parties are outside the scope of this Privacy Policy and their use or disclosure of your information (including your personal information) will be governed by their own privacy practices or policies. We encourage you to review the privacy practices or policies of those third-parties.

7. SPECIAL NOTE REGARDING CHILDREN UNDER THE AGE OF 13

The Website is not directed to children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not provide any information through the Website or otherwise provide any information about yourself to us. Garcia’s is not responsible for independently verifying the age of each of its users. Should you, as a user’s parent or legal guardian, become aware that a user who is under the age of 13 has provided Garcia’s with Personal Information, please notify us immediately by email at legal@garciaschicago.live or by mail at Garcia’s Chicago, Attn: Privacy Officer, 104 W. 29th St., New York, NY 10001. Garcia’s will make reasonable attempts to verify the information provided to us by the parent or guardian is accurate, and if it is determined the user is under the age of 13, any gathered information concerning such user will be deleted from our records.

8. YOUR RIGHTS AND OPTIONS

Marketing Communications

If at any point you do not want to continue to receive email messages from the Website or any of our affiliates, you may opt-out from receiving further emails by following the unsubscribe instructions provided in the relevant email. Please allow up to ten (10) business days for your opt-out request to be processed. In addition, If you have provided contact information while using the Website and later decide that you would rather not have Garcia’s or its affiliates use that information for marketing purposes in accordance with this Policy, you can also opt out by sending us an email at privacy@grciaschicago.live (including your name and email address) and “Marketing Opt-Out” in the subject line.

Your Rights Regarding Your Information

Residents of certain jurisdictions, including California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah and Virginia, in addition to residents of the EEA, UK, or Switzerland, have the right, in accordance with applicable data protection laws, to make requests related to your “personal information” or “personal data” (as such terms are defined under applicable laws, and collectively referred to herein as “personal data”). Specifically, if you are a resident of any such jurisdiction, you may have the right to ask us to:

  • Provide you access to and/or a copy of certain personal information we hold about you.
  • Correct or update personal information we hold about you.
  • Delete certain personal information we have about you.
  • Restrict or object to certain uses of your information.
  • Opt you out of the processing of your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable.

If you are a California or Oregon resident, you can also request information about the categories of personal information we collect or disclose about you. California residents can request categories of sources of such information; the business or commercial purpose for collecting your personal information; the categories of third parties with whom we disclose personal information and information about the financial incentives that we offer to such residents, if any.

Oregon residents can request a list of the specific third parties, other than natural persons, to which we have disclosed personal information.

Residents of certain other countries may be able request one or more of the above types of information under applicable law.
California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah and Virginia residents also have the right to opt out of “sales” of your information and “sharing/processing of their information for targeted advertising” as described below. If you are a California resident, please see the “Notice to California Residents” section below for more information about our privacy practices and your rights as a California resident.

As provided in applicable law, you also have the right to not be discriminated against for exercising your rights. Please note that certain information may be exempt from such requests under applicable law. For example, we need to retain certain information in order to provide our services to you. We also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address.

To exercise any of these rights, please email us at privacy@garciaschicago.live with your name and type of request you are making. If a member name and password are required to access the feature, you will need to provide such information to update your registration information. If you have forgotten your password, you may obtain it by visiting the registration area and requesting that a hint be sent to you at the email address you originally provided during registration.

Depending on applicable law, including Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, and Virginia, you may have the right to appeal our decision to deny your request, if applicable. To exercise such an appeal right, please email us at privacy@garciaschicago.live. You also have the right to lodge a complaint with a supervisory authority, if applicable.

Notice to California Residents

If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (CPRA). These rights include:

  1. Right to Know – You may have the right to request access to personal information that we hold about You, including details relating to the ways in which We use and share your information.
  2. Right to Access – You may request a copy of the personal information we have collected about you in the past 12 months.
  3. Right to Delete – You can request that we delete any personal information we have collected from you, subject to certain exceptions (such as when data is required for legal compliance or business purposes).
  4. Right to Opt-Out of Sale or Sharing – We do not sell your personal information. However, if we were to engage in the sale or sharing of data as defined under CCPA, you would have the right to opt out. To submit an opt-out request please contact Us.
  5. Right to Correct – You may request that we correct inaccurate personal information we maintain about you.
  6. Right to Limit Use of Sensitive Personal Information – If applicable, you have the right to limit how we use certain sensitive personal data.

How to Exercise Your Rights

To submit a request under the CCPA, you may:

  • Email us at privacy@garciaschicago.live
  • Mail a written request to: Garcia’s Chicago, c/o Dayglo Presents, Attn: Privacy Officer, 104 W. 29th St., New York, NY 10001

Please note that we may require you to verify your identity before processing your request.

Complaints

If you have complaints about how we process your Personal Information, please contact us using the contact information provided below. If You are not satisfied with our response to your complaint, depending on where You live You may have the right to appeal our decision by contacting us using the contact information provided below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Contingent upon the scope of your usage activity on the website, please note that your personal information may be processed by staff and third-party service providers and partners in these countries. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

9. HOW DO WE PROTECT YOUR INFORMATION?

Garcia’s takes reasonable administrative and electronic measures designed to safeguard and protect your Personal Information from accidental loss or unauthorized access, disclosure, or use. This may include using technologies such as Secure Sockets Layer (SSL) and may include one or more firewalls designed to block access from outside our network. Information we collect may be stored or processed on computers in any country where we do business. Although Garcia’s strives to protect your Personal Information and privacy, no security method or firewall can be guaranteed to protect information from hackers or human error, and we therefore expressly disclaim responsibility and/or liability for the loss, theft, destruction or inadvertent disclosure of your Personal Information. In the unfortunate event that your Personal Information is compromised, we may notify you by email at the last email address you have provided to us, in a reasonable time under the circumstances and as required under law. Delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system, as well as at the legitimate request of law enforcement should it be determined that such notification would impede a government investigation.

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Questions

If you have any questions about this Privacy Policy, please contact us by email at privacy@garciaschicago.live or by mail at Garcia’s Chicago, c/o Dayglo Presents, Attn: Privacy Officer, 104 W. 29th St., New York, NY 10001.